Refunds Policy

Our refunds policy:

No refunds will be offered under any circumstances, unless the event is cancelled by Infusion Emporium and its employees. We will not be held responsible for any classes or shows missed due to your inability to attend due to transport delays and strikes, weather, illness, personal loss, or any other act of god.

In the case of venue cancellations we will endeavour to find a replacement venue. In the event that a replacement venue cannot be found, if the event has to be cancelled or rescheduled due to the this reason we will offer transfers to the new date or a full refund if required. We will not offer refunds in the event that a replacement venue is found.

In the case of teacher cancellations or delays for reasons beyond our control we will find a suitable replacement with the same experience level as the teacher. If you prefer, we will offer you a transfer to a different workshop with any of the teachers, providing the workshop still has places available. We will not offer refunds in the event of teacher cancellation, unless we are unable to find a suitable replacement. In the event that no replacement can be found, the workshop will be cancelled or rescheduled and you will be offered a refund or transfer to the new date.

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